Privacy Policy

Privacy Statement Scope

This Privacy Policy applies to our AI image generation service website and all its subdomains, covering the related products and services provided by the website. When you visit, use our services, or interact with our services, we may collect, use, and share your personal information.

We deeply understand the importance of protecting your personal information and are committed to protecting your privacy. This Privacy Policy details how we handle your personal information and the rights you have over this information.

Important Notice: By using our services, you confirm that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to any terms of this policy, please do not use our services.

Key Commitments

Types of Personal Information We Collect

The personal information we collect falls into two main categories: information you directly provide to us and information we automatically collect.

Information Directly Provided

When you use our services, you may proactively provide us with the following information:

• Account Creation Data: Including username, email address, password, and profile information
• Image Content: Photos, image files, and related metadata you upload for AI processing
• Communication Information: Messages you send to us through email, contact forms, or customer service systems
• Payment Data: Billing information and payment methods when processing paid services (processed through third-party payment processors)
• Survey Participation Information: Information provided when you participate in our surveys or feedback activities
• Job Application Information: If you apply for a job with us, we may collect your resume and application materials

Automatically Collected Information

When you visit and use our services, we automatically collect certain information:

• Device and Browser Information:
  • Device type, model, operating system and version
  • Browser type, version, and language preferences
  • Screen resolution and device identifiers
• Network and Connection Information:
  • IP address and approximate geographic location
  • Internet service provider information
  • Connection type and network quality
• Usage and Behavior Data:
  • Access time, duration, and frequency
  • Click paths and page browsing patterns
  • Features used and service preferences
  • Search queries and interaction records
• Technical and Analytics Information:
  • Cookies, pixel tags, and local storage data
  • Session IDs and user identifiers
  • Error logs and performance data
  • Referring URLs

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Verify your identity and maintain login status
• Remember your preferences and choices
• Analyze website usage and improve user experience
• Provide personalized content and recommendations
• Prevent fraud and ensure service security

You can manage cookie preferences through your browser settings, but please note that disabling certain cookies may affect normal website functionality.

How We Use Your Information

We collect and use your personal information based on the following lawful grounds:

Providing and Maintaining Services

• Core Service Delivery: Providing AI image generation, editing, and processing functions
• Account Management: Creating, managing, and maintaining your user account
• Personalized Experience: Customizing services based on your preferences and usage history
• Content Recommendations: Recommending relevant features, templates, or services
• Technical Support: Responding to your inquiries and providing customer service

Management and Business Purposes

• Payment Processing: Processing subscriptions, purchases, and refund requests
• Contract Performance: Executing agreement terms between us and you
• Business Analysis: Understanding service usage patterns and user needs
• Financial Management: Billing processing, tax reporting, and financial records
• Business Decisions: Guiding product development and business strategy

Improvement and Development

• Product Optimization: Improving existing features and user interface
• AI Algorithm Training: Improving AI model accuracy and efficiency (using anonymized data only)
• New Feature Development: Developing new service features based on user feedback
• Quality Assurance: Testing and verifying service performance and reliability
• User Experience Research: Understanding user behavior and preference patterns

Security and Compliance

• Fraud Prevention: Detecting and preventing fraud, abuse, and illegal activities
• Security Protection: Protecting services and users from cyber threats
• Content Moderation: Ensuring uploaded content complies with our usage policies
• Legal Compliance: Complying with applicable laws and industry standards
• Dispute Resolution: Handling complaints, disputes, and legal proceedings

Communication and Marketing

• Service Notifications: Sending important service updates and system announcements
• Marketing Promotion: Sending information about new features, offers, and activities (with your consent)
• Customer Care: Following up on service satisfaction and collecting feedback
• Research Surveys: Inviting you to participate in product surveys and user studies

Data Security and Retention

We take the security of your personal information very seriously and employ multi-layered security measures to protect your data from unauthorized access, use, modification, or disclosure.

Security Protection Measures

Data Retention Periods

We only retain your personal information for the time necessary to achieve the collection purpose:

• Image Content:
  • Uploaded original images: Retained only during AI processing, immediately deleted after completion
  • Generated result images: Immediately deleted after download provision, no long-term storage
  • Temporary cache files: Maximum retention of 48 hours
• Account Data:
  • Basic account information: Retained during account validity period
  • After account deletion: Completely deleted within 30 days (except legal requirements)
  • Login logs: Retained for 90 days
• Transaction and Financial Data:
  • Payment records: Retained for 7 years according to tax regulations
  • Subscription information: During subscription period and 3 years after termination
  • Refund records: Retained according to consumer protection law requirements
• Technical and Log Data:
  • System logs: Retained for 6 months
  • Security logs: Retained for 2 years
  • Analytics data: Can be retained long-term after anonymization
• Communication Records:
  • Customer service records: Retained for 3 years to improve service quality
  • Marketing communications: Immediately stopped and deleted after consent withdrawal

Security Commitments and Limitations

Although we employ industry-leading security measures, we must honestly inform you: No system can guarantee 100% security. Internet transmission and electronic storage methods are not completely secure.

We promise to:

• Continuously improve our security measures
• Promptly notify you of any security incidents that may affect you
• Cooperate with law enforcement and regulatory authorities to investigate security breaches
• Provide necessary support and remedial measures for affected users

Information Sharing and Disclosure

We promise not to sell, trade, or rent your personal information to third parties. We only share your information in the following limited circumstances:

Sharing with Your Consent

• After obtaining your explicit and specific consent, we will share your specified information with third parties
• You can withdraw such consent at any time

Sharing Required for Service Provision

• Payment Processing: Sharing necessary transaction information with payment service providers such as Creem and PayPal
• Technical Services: Sharing technical operation information with cloud service providers
• Customer Support: Sharing necessary support information with customer service system providers
• Analytics Improvement: Sharing anonymized usage data with analytics service providers

Legal and Security-Related Disclosures

• Legal Obligations: Complying with applicable laws, regulations, court orders, or government requirements
• Rights Protection: Protecting the legitimate rights and safety of us, users, or third parties
• Security Maintenance: Detecting, preventing, and handling fraud, security, or technical issues
• Public Interest: Related to major public interests such as national security, public safety, and public health

Business Transfer Situations

• In business transfer situations such as mergers, acquisitions, asset sales, or bankruptcy
• We will notify you in advance and ensure the new controller continues to protect your information
• You have the right to object to such transfers

Third-Party Service Providers

To provide quality services, we cooperate with the following types of third-party service providers:

Cloud Services and Infrastructure

• Cloud Service Providers: Providing server hosting, storage, and computing services
• Content Delivery Networks (CDN): Accelerating global content delivery
• Database Services: Secure data storage and backup

Analytics and Improvement Services

• Website Analytics: Understanding website usage and user experience
• Performance Monitoring: Monitoring service performance and availability
• Error Tracking: Collecting and analyzing technical error information

Third-Party Protection Measures

Your Rights

During your use of our services, we provide corresponding operational settings so that you can query, delete, correct, or withdraw your relevant personal information. You enjoy the following rights:

• Access Right: Query personal information we hold about you
• Correction Right: Request correction of inaccurate personal information
• Deletion Right: Request deletion of your personal information
• Processing Restriction Right: Limit our processing of your personal information
• Data Portability Right: Obtain a copy of your personal information
• Consent Withdrawal Right: Withdraw your previously given consent
• Complaint Right: Complain to data protection authorities about our data processing behavior

When you decide to no longer use our products or services, you can apply for account deletion. Account deletion is an irreversible operation, and after account deletion, you will no longer be able to log in and use related services.

Minor Protection

Our services are intended for adult users. If you are under 18 years old, please use our services under the guidance of your parents or guardians and ensure you have obtained their consent. We do not knowingly collect children's personal information. If you learn that your child has provided personal information to us without your consent, you can contact us as specified below ("Contact Us"). If we learn that we have collected children's personal information in violation of applicable law, we will immediately take steps to delete such information.

Cross-Border Data Transfer

To provide services, your personal information may be transferred to places outside your country/region for processing. We will ensure that cross-border transfers comply with relevant requirements in accordance with laws and regulations:

• Using standard contractual clauses
• Confirming that recipients provide adequate data protection
• Implementing appropriate technical and organizational measures
• Obtaining your explicit consent when necessary

Change Notification

We may revise the terms of this Privacy Policy from time to time. When changes occur, we will prompt you with the new Privacy Policy during version updates and explain the effective date.

If you continue to use our services, it means you agree to our processing of your personal information according to the updated Privacy Policy.

Significant changes will be notified through the following methods:

• Publishing notices in prominent positions on the website
• Sending notifications via email
• Pop-up reminders in services
• Push notifications, announcements, and other forms

Other Important Terms

• When users use a specific function of this service, that function may have separate agreements, related business rules, etc. Please read and agree to the relevant separate agreements before using that service
• The titles of all terms in this agreement are for reading convenience only and have no actual meaning and cannot be used as the basis for interpreting the meaning of this agreement
• Regardless of the reason why some terms of this agreement are partially invalid or unenforceable, the remaining terms are still valid and binding on both parties
• When our products or services cease operation, we will notify you through push notifications, announcements, and other forms, and delete your personal information or anonymize it within a reasonable period